Returns & Exchanges

At SUNROOM, we want you to love your purchase. If you are not completely satisfied, we accept returns on unworn, unwashed items with original tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return request process.

3

Pack and Ship

Securely pack your items in the original packaging, attach the return label, and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing